Good to know

Check-in is from 3pm and check-out is by 11am. Reception is staffed from 8am to 8pm every day.

Arriving after 8pm? Tell us when you book and we'll leave your key in a lockbox with a note, and the lamps on.

You're welcome to arrive from 11am, leave your bags and have lunch or a walk; we'll let you know as soon as your room is ready.

Late checkout until 2pm is $60, and included in some of our offers. We confirm it the day before, depending on who's arriving.

Yes, free, on site, for every room. There are two EV chargers in the car park (Type 2, 22 kW), free for house guests. Villa guests can park beside their garden gate.

Because it costs less. Booking sites typically charge hotels a commission of 15 per cent or more of the room price, and that cost ends up in the rate. Booked with us, you get our lowest rate every night, free cancellation up to seven days out, and you deal with the people who'll actually welcome you.

When you stay. We take payment at check-out, by card or bank transfer. We don't ask for a card or a deposit to hold a room booked through this website.

Cancel or change your dates for free up to seven days before you arrive. Inside seven days we'll do our best to re-let the room and won't charge you if we do; if we can't, we charge the first night.

Because we don't hold a card, we ask one thing in return: tell us as early as you can, so someone else can have the room.

Two nights for any stay that includes a Saturday night, and three nights over long weekends (Melbourne Cup, Christmas, New Year, Labour Day, Easter and the King's Birthday). Other nights can be booked one at a time.

Per room, per night, including GST. Sunday to Thursday nights are charged at our weekday rate; Friday and Saturday nights, and every night of a long weekend, at the weekend rate. Breakfast is extra unless your offer includes it.

Yes. The Garden Villas sleep four. The Hearth Suites and the Loft each have a day bed for one child under twelve ($45 a night). Babies under two stay free in a cot in any room; ask for one in your booking requests.

The plunge pool is unfenced inside the walled garden, so children need an adult with them at all times.

Yes, in two of the Garden Suites (one dog each) and both Garden Villas (up to two). It's $35 per dog per night, and we provide a bed, bowls and a towel for muddy paws.

Dogs are welcome on a lead in the garden and on the terrace, but not in The Long Room, the library or the pool garden. Please don't leave them alone in the room.

Garden Suite 1 is step-free from the car park to the bed, with a roll-in shower, grab rails, a 520 mm bed and wide doors. The Long Room, library and garden paths are step-free from that side of the house.

The Spring Suites, two of the Hearth Suites and the Loft are upstairs, and the house has no lift. Each suite's page lists its steps, door widths and bathroom details, so you can decide before you book.

Call us and we'll talk it through; we would rather you knew exactly what to expect.

Breakfast is served in The Long Room from 8 to 11am every day. It's $35 for adults and $18 for children, and included in the Midweek Escape and The Long Weekend.

The plunge pool in the walled garden is heated from October to April and open from 7am to 9pm. It's small, deep enough to swim a few strokes, and unsupervised.

There's fast Wi-Fi everywhere, and a good radio in every room, but no televisions. If you need one for a particular match, ask and we'll find you a corner of the library.

No smoking or vaping anywhere inside, on the terraces or in the garden. The fire risk in summer is real.